Artax Games, S.L. (with certain affiliates under its control, “we” or “us”) collects information about you when you use our mobile, online and downloadable products and services (“Products“).
Artax Games, S.L. , located at Villablanca, 85 St., 28803 Alcalá de Henares, Spain is the data controller for the information collected via our Products.
1. Information we collect and receive
We collect personal information about you and the devices you use to access and interact with us and our Products. We collect:
- Registration information: information you give us when you sign up to access our Products, or other information you choose to give us.
- Billing information: information provided by you and/or third party stores.
- Technical and device information: information from your mobile or computer device when you use our Products.
- Feedback: your questions, suggestions or views on the Products.
- Third party information: information about your use of our Products that is shared with third party platforms and services connected with our Products.
2. Our use of collected information
Collected information may be used in the following ways:
(a) Registration information:
(i) to create your profile and so you can access our Products;
(ii) to provide Products you request;
(iii) to identify you when you sign-in;
(iv) to give you access to your user preferences;
(v) to contact you for your views on our Products;
(vi) to allow participation in special events or contests (if specifically approved by you);
(vii) to notify you of changes or updates to our Products; and
(viii) for marketing purposes, based on your communication preferences.
(b) Billing information:
(i) to verify your purchase of our Products and process any refunds;
(ii) to reply to any queries and questions and to resolve billing-related problems;
(iii) to carry out analysis and research to develop our Products; and
(iv) to protect you and the Products by seeking to detect and prevent fraud or other acts in breach of our terms of service or policies relevant to the Products.
(c) Technical and device information:
(i) to provide you with an optimal experience;
(ii) to understand how you interact with our Products;
(iii) to provide Products you request;
(iv) to measure and analyze the use and effectiveness of our Products;
(v) to understand which of your devices are using our Products
(vi) to provide safe and fair gaming environments;
(vii) to track consents for use of personal information related to our Products;
(viii) to serve advertisements within the Products;
(ix) to customize and optimize the targeting of advertising both on our Products and across third party websites, apps and products;
(x) to operate and improve our Products; and
(xi) to fix errors.
(i) to reply to your questions or queries;
(ii) to record comments and information which you provide on our gaming forums; and
(iii) to conduct analysis and research to improve and develop the Products.
(e) Third party information:
(i) to enable us to provide tailored offers to you;
(ii) to facilitate sharing on social networks; and
(iii) to facilitate your gameplay.
3. When we share information
We may share the information we collect about you (subject to the necessary security, contractual and transfer safeguards). These are some of the partners we may share your personal information with:
(a) Affiliates within Artax Games group.
(b) Third party service providers who carry out various activities and services in support of or for the benefit of our Products.
(c) Advertising Partners for the service of advertisements within our Products.
(d) Marketing Partners for marketing or promotions such as Mailchimp, based on your communication preferences.
(e) New owners or re-organized entities and their advisors in the event of a business restructure, sale, purchase or joint venture affecting our business.
(f) Where we are under a duty, are authorized by law or for law enforcement purposes.
Personal information may be transferred to other countries where we or our service providers maintain operations. These countries may not have equivalent data protection laws to the country from where you access the Products.
4. Security and data retention
Your privacy is important to us and we take reasonable technical and organizational measures to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage.
Your personal information will be kept by Artax Games, SL for the duration of your relationship with us and for as long as you use our Products and may be retained for a period after this time if it is necessary and relevant to our legitimate operations, our terms with you and in accordance with applicable laws.
5. Your choices and rights
You have options and choices over how we use your personal information. You may be required to register or sign in to use or access some of our Products, and may need to provide personal information to create a user profile which is associated with your use of our Products. Where you are required to sign in to use or access our Products, you can also manage the personal information that you provide to us.
You have control over if we, and/or our partners, use personal information to provide targeted advertisements and you may withdraw consent related to the use of personal information to serve you targeted advertisements.
If you sign up to our marketing communications, you will be asked to confirm your communication preferences and given the opportunity to unsubscribe at any time.
You can contact us directly with requests to correct, erase, restrict, object to, or move your personal information. If you do not want us to process and/or access your personal information, you may be unable to use some of our Products.
6. Children’s information
Protecting the privacy of young children is especially important to Artax Games, SL. For that reason, we do not knowingly collect or maintain personal information or non-personally identifiable information from users under 13 years of age in the United States, and under the applicable age of consent in the European Union, other than as permitted by law in support of our internal operations (in the U.S and the U.E.) and legitimate interests (outside the U.S. and the U.E.).
If we learn that we have collected personal information of users under the age of 13 or other applicable age of consent, other than persistent identifiers for support of the internal operations of the Products (in the U.S. and the U.E.) and/or for our legitimate interests (outside the U.S. and the U.E.), then we will take reasonable steps to remove such information. We may collect non-personally identifiable information from children, such as country settings and language settings to ensure compliance with the applicable law for the specified country. If you believe that we may have unintentionally collected personal information about your child, you may contact us using the details provided below.
7. Your questions and how to contact us